Help Center
How can we help you?
FAQ
🎵 Music & Releases
Where can I listen to Byzentine music?
On SoundCloud, Mixcloud and Spotify. All links are in the Music section of this website.
How can I buy vinyl or merchandise?
In the Shop section. Vinyl is limited edition made to order. Merch ships in 3-7 working days to Spain and 5-14 days to the rest of Europe.
Do you ship internationally?
Yes. We ship across Europe. For other destinations, contact us before ordering.
🎪 Booking & Events
How do I book Byzentine for an event?
Fill in the Booking form with your event details. We reply within 24-48 working hours.
What is the technical rider?
The full technical rider is sent after booking confirmation. It includes sound, lighting and backline requirements.
🔧 Technical Services
What technical services do you offer?
Acoustic design, professional audio installations, technical event production and AI implementation. See Services section.
Do you provide no-obligation quotes?
Yes. The first consultation is always free and without obligation.
📦 Orders & Shipping
How do I track my order?
You will receive a confirmation email with tracking number when your order is shipped.
What do I do if there is a problem with my order?
Write to us at [email protected] with your order number and we will help.
